FAQ
Where is 7Mile Storage Located?
7Mile Storage is located at Governors Village, 1240 West Bay Road, in Grand Cayman, Cayman Islands.
What are your office hours?
Our storage units are accessible 24/7 for your convenience, allowing you to access your belongings at any time. Our office is manned from 9:00 AM to 5:00 PM, from Monday to Friday and 11:00 AM to 4:00 PM on Saturday and Sunday.
For a quicker response outside of office hours, please call us at +1 (345) 940-5020 or email us at info@7milestorage.ky, and we will get back to you as soon as possible.
What sizes of storage units do you offer?
We offer a range of unit sizes to accommodate various storage needs, from small spaces for personal items to large units for furniture and business inventory. Visit our Unit Sizes page for detailed information.
How secure is your facility?
Our facility is equipped with state-of-the-art security features including 24/7 surveillance cameras, gated access with personal PIN codes, and well-lit premises to ensure the safety of your belongings.
How can I reserve a storage unit?
You can reserve a unit online through our website, by calling our office at +1(345) 327-3570, or by visiting our facility in person.
Do you offer climate-controlled units?
Yes, we offer climate-controlled units to protect sensitive items such as electronics, documents, and furniture from extreme temperatures and humidity.
What items are not allowed in the storage units?
Prohibited items include hazardous materials, flammable liquids, perishable food, illegal items, and living organisms. Please refer to our Storage Guidelines for a complete list.
Do you provide moving and packing supplies?
Yes, we offer a variety of moving and packing supplies including boxes, tape, bubble wrap, and locks for purchase at our facility.
How do I make a payment?
When booking a storage unit with us, we require a credit or debit card to be kept on file. Our system will automatically generate an invoice each month and process the payment using the card on file, based on your prior approval. This ensures a seamless and hassle-free payment experience.
What happens if I miss a payment?
If you miss a payment, we will contact you to resolve the issue. Late fees may apply. Continuous non-payment may result in restricted access to your unit.
Can I change the size of my storage unit after I've moved in?
Yes, you can upgrade or downsize your storage unit at any time, subject to availability. Just contact our office, and we will assist you with the process.
Do you offer any discounts or promotions?
We frequently offer discounts and promotions for new customers, long-term rentals, and referrals. Contact us for our current offers.
Is there a minimum rental period?
Our minimum rental period is one month. We offer flexible rental terms to suit both short-term and long-term storage needs.
How do I terminate my storage rental?
To terminate your rental, please provide us with at least [specified notice period] notice. You can do this online, by phone, or in person.
Do you offer insurance for stored items?
While we do not provide insurance, we highly recommend obtaining insurance coverage for your stored items.
How do I reserve a unit prior to your opening?
To reserve a storage unit prior to our official launch date, you can register your interest by joining our waiting list. Please provide us with your contact details, preferred unit size, and any specific requirements you may have. We will notify you as soon as the units become available, and you'll be given priority access to select and secure your storage unit.
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